FAQs

To buy online, you will have to first “Register” yourself with us. Registration is very easy and simple which you need to complete by going to the “My Account” page.

Step 1: Once you like the jewelry, go to the box “Add to Cart”, select the quantity you want to buy and click on “Add to Cart”. You can add multiple products in your cart.

Step 2: Once you have completed your entire shopping, go to “Basket” at the blue bar on the top, where the short listed jewelries will be shown. If you want to add or subtract any piece, you can do that at this stage.

Step 3: After you have finalized your jewelries you can click “Check Out”. The page will take you to the payment partner’s site, which is www.paypal.com. Here you can pay for your purchases through your Master / Visa credit card in the most secured transaction route.

Yes. As a default Shipping Address, the Check Out page will show the address which you had given us, at the time of registration. However, if you wish to change the address, you can do that by clicking the “change” button below the Shipping Address.

Once you have placed the order, you can cancel the order, as long as it has not been shipped to you. The money after deducting the bank and processing charges will be refunded to you.

We ship all over the world. It is internationally accepted practice that all the local duties (sales tax, VAT, Octroi etc) including Import duties are paid by the Importer of the Goods.

Sure. Just drop us an email at info@rishajewels.com with few details like for whom you are buying, their preference of color, stones and material and your budget.

Generally, we take care of not displaying the jewelries which are not in stock. But if for some reason, you chose the jewelry which is not in stock, you can send your requirements to info@rishajewels.com and we will help you out with suitable solution.

With the new trend of Semi-Fine Jewelry emerging worldwide, it is essential to know how to take care of your Fine Looking Silver Based Jewelry:

- For a long lasting shine of the plating, please protect your jewelry from water and perfumes. Contact of water or perfume can reduce the reflective character of the plating due to chemical reaction.

- Avoid keeping the jewelry in Indian made Velvet Jewelry Box.

- Clean your jewelry with soft and dry cotton cloth only.

For any query other than discussed above, please send us a mail at info@rishajewels.com and we will get in touch with you within 24 hours.